Market Research Executive

4 days ago

Bengaluru Karnataka, India Kapture Full time

**Job Title**: Market Research Executive

**Experience**: 1-3 years

**Location**: Bengaluru

**About Kapture CX**:
Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform.

With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.

**Roles and Responsibilities**:

- Conduct in-depth market research to identify industry trends, market opportunities, and competitive insights.
- Utilize market research tools like Google Analytics, SEMrush, Tableau, and similar platforms for data collection and analysis.
- Gather and interpret data to provide actionable insights that drive business strategy.
- Collaborate with cross-functional teams to support lead generation, outreach, and business development efforts.
- Prepare detailed reports, presentations, and dashboards based on research findings.

**Skills and Qualifications**:

- 1-3 years of experience in market research, data analysis, or a similar role.
- Proficiency in market research tools like Google Analytics, SEMrush, Tableau, or similar platforms.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.

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