Gainsight & Salesforce Admin

2 days ago

India Numerator Full time

**About the Role**

As a Gainsight Administrator, you have knowledge of the benefits, limitations and configuration of Gainsight and are responsible for supporting the related business processes. You have worked with stakeholders across one or more organizations to identify problems and have worked as part of a team implementing solutions to better the company and the system. You are a solution-driven rockstar always focused on delivering consistent value to your users. While you have a pragmatic approach toward building solutions, you are eager to learn new ways of doing things, new technologies and new approaches.

**Responsibilities**
- Perform day-to-day administration, configuration and troubleshooting of our Gainsight environment
- Key player in enabling the Digital First customer success team strategy
- Support customer success team in presenting solutions to meet stakeholder requirements
- Design/improve Gainsight Dashboards and Reports to meet end-user requirement
- Create Gainsight flows to automate business processes and improve data quality within the Gainsight environment
- Collaborate with team on providing everyday end-user support (via slack and development of internal support tool)
- Log and track identified system problems through resolution
- Work in an agile and dynamic environment to facilitate timely responses to changing project requirements.
- Performs, upgrades and completes system maintenance
- Prioritize developing skills related to Gainsight administration
- Optimize workflows within Gainsight as it relates to customer health scorecards and monthly NPS distribution
- Support other technology-enabled initiatives across the customer team

**Requirements**:

- Bachelor’s degree required, ideally in a computer/systems-related field
- Two (2) years of Gainsight or Salesforce configuration and administration preferred, but not required
- Strong Salesforce user, administrative, configuration, dashboard, and reporting skills
- Salesforce Lightning experience preferred, but not required
- Previous Gainsight experience preferred
- Previous Sales Operations or Business Operations, or Customer Success/Account Management experience with an affinity for technology, data, and process would be beneficial
- Understanding of object-oriented concepts and fundamentals of logic (IFs, ANDs, and ORs)
- Experience in building custom reports and thinking analytical about what needs to be measured
- Familiarity with reviewing and understanding data used to build dashboards and reports
- Understanding of Customer Success/Client Services
- Excellent critical thinking skills; able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
- Project management and task organization skill
- Excellence in providing end user support
- Clear communicator with excellent written, verbal, and listening skill
- Confidence in advocating for best practice
- High degree of resiliency and accountability

  • Salesforce-Admin/Advanced Admin

    3 weeks ago

    India FrontHunt Consultants Full time

    About the Company:LIRA is a specialized recruitment and staffing agency that provides recruitment Solutions for businesses. LIRA is maintains strategic partnerships with Business, educational, and training providers across Australia. Through our alliances and relations with partner companies, we can help you take "The Big Step" and provide the experience...

  • Salesforce-Admin/Advanced Admin

    3 weeks ago

    India FrontHunt Consultants Full time

    About the Company:LIRA is a specialized recruitment and staffing agency that provides recruitment Solutions for businesses. LIRA is maintains strategic partnerships with Business, educational, and training providers across Australia. Through our alliances and relations with partner companies, we can help you take "The Big Step" and provide the experience...

  • Salesforce Senior Admin

    1 day ago

    India CUBE84 Full time US$ 90,000 - US$ 1,20,000 per year

    TECHNICALSalesforce Senior AdminWe are looking for a Salesforce Senior Admin to join our teamDo you know Salesforce Administration, like the back of your hand? Does working with data excite you? Are you organized?Then the Senior Admin role here at CUBE84 might interest you"CUBE84 is on a mission to simplify Salesforce implementations and management for...

  • Senior Salesforce Developer

    1 day ago

    India La Confianza Technologies - Salesforce Partner Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLa Confianza Technologies is a boutique Salesforce partner that combines deep domain expertise with a personalized, agile approach. We help organizations transform their CRM journey through tailored Salesforce implementations, AppExchange product development, and strategic consulting. Our work spans across key industries and cloud...

  • Salesforce Admin – India – Remote

    9 hours ago

    India GFGG IT Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    We are looking for someone with a deep understanding of the Salesforce platform, who can understand both the current setup, large amounts of customizations, and business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating,...

  • Salesforce Admin

    4 days ago

    India CUBE84 Full time

    Here’s what you’ll do **You bring ideas to life**: You understand business requirements and implement them using Salesforce out-of-the-box customizations including Object management, User Administration, and Data Security Model. **You handle data on a day to day basis**: You migrate data between various systems. You ensure data cleanliness and accuracy...

  • Salesforce Qa

    5 days ago

    India Runmap Infotech Private Ltd. Full time

    Job Title: Salesforce QA Tester Location: Remote Employment Type: Contract-to-Hire (C2 H) Experience Required: 6–10 Years Apply at: hr@runmapglobal.com Job Summary: We are seeking an experienced Salesforce QA Tester to ensure the quality and functionality of Salesforce applications.The candidate should have expertise in manual and automation testing within...

  • Salesforce QA

    6 days ago

    India Runmap Infotech Private Ltd. Full time

    Job Title: Salesforce QA Tester Location: Remote Employment Type: Contract-to-Hire (C2H) Experience Required: 6–10 Years Apply at: Job Summary: We are seeking an experienced Salesforce QA Tester to ensure the quality and functionality of Salesforce applications. The candidate should have expertise in manual and automation testing within...

  • Salesforce Architect

    6 days ago

    India Ascendion Full time

    Job Title :: Salesforce ArchitectLocation :: India (Remote)Domain experience :: Electrification, RoboticsExperience :: Minimum 10 years relevant experienceJob Description:- We are seeking a Salesforce Solution Architect to lead the design and implementation of scalable, high-performance Salesforce-based solutions. The ideal candidate will bring deep...

  • Salesforce Architect

    4 days ago

    India Ascendion Full time

    Job Title :: Salesforce Architect Location :: India (Remote) Domain experience :: Electrification, Robotics Experience :: Minimum 10 years relevant experience Job Description: We are seeking a Salesforce Solution Architect to lead the design and implementation of scalable, high-performance Salesforce-based solutions. The ideal candidate will bring deep...