Telesales Executive

2 weeks ago

Ludhiana Punjab, India betaPixel & Growing Viral Inc. Full time

As a Telecaller, you will be responsible for making outbound calls to potential clients, understanding their needs, and presenting our digital marketing services in a persuasive manner. You will also follow up with leads, maintain an updated CRM database, and help convert leads into clients.

**Key Responsibilities**:

- **Outbound Calling**:

- Make cold and warm calls to potential clients to introduce the company’s services (e.g., SEO, social media marketing, content creation, paid ads, etc.).
- Asking questions to the customer and understanding their specifications.
- **Lead Generation**:

- Identify and qualify potential clients from various industries who can benefit from our digital marketing solutions.
- Set up appointments and transfer qualified leads to the sales or business development team.
- **Client Relationship Management**:

- Build and maintain strong relationships with existing clients through regular follow-ups.
- Resolve any queries or concerns they may have about digital marketing services.
- **Follow-up on Leads**:

- Maintain regular contact with potential clients to nurture leads until they convert.
- **CRM Management**:

- Keep accurate records of customer interactions in CRM software.
- Ensure all lead data, including contact details and conversation notes, are up to date.
- **Achieving Targets**:

- Meet daily, weekly, and monthly call and lead generation targets.
- Achieve lead conversion and sales targets set by the management.
- **Collaboration**:

- Coordinate with the sales, marketing, and business development teams to share client insights and improve the outreach process.

**Requirements**:

- **Education**: Minimum high school diploma or equivalent; a bachelor’s degree in marketing, business, or a related field is preferred.
- **Experience**:

- 1-2 years of experience in telecalling, telesales, or customer support, preferably in a digital marketing company or a similar industry.
- Knowledge of digital marketing services (SEO, social media, PPC, content marketing) is a plus.
- **Communication Skills**:

- Excellent verbal communication and presentation skills in English and Hindi (or any other regional language, as per location).
- Ability to engage and persuade clients over the phone.
- **Tech Savvy**:

- **Sales-Oriented**: A passion for sales and client acquisition, with a proven ability to meet targets.
- **Problem-Solving**: Quick thinker with strong problem-solving skills and the ability to handle client objections effectively.
- **Professionalism**: Strong work ethic, punctuality, and the ability to manage time efficiently.

**What We Offer**:

- Competitive salary with performance-based incentives.
- Opportunity to grow and learn in the fast-evolving digital marketing field.
- A friendly and supportive work environment.
- Continuous training and professional development.

**Education**:

- Bachelor's Degree

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: Up to ₹10,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telemarketing: 1 year (required)
- Telecommunication: 1 year (required)

**Location**:

- Ludhiana, Punjab (required)

Work Location: In person

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