Telecaller

10 hours ago

Janakpuri Delhi Delhi, India Madhav Immigration Pvt. Ltd. Full time

**Company**: Madhav Immigration Pvt. Ltd.

**Location**: UG-25 and 26, 1st floor, Westend Mall, Janakpuri West, Delhi - 110058

**Position**: Telecaller

**Employment Type**: Full-time

**About Madhav Immigration Pvt. Ltd.**:
Madhav Immigration Pvt. Ltd. is a leading immigration consultancy firm dedicated to providing comprehensive immigration services to individuals and families seeking to move abroad. Our team of experts ensures a smooth and hassle-free immigration process, making dreams of settling abroad a reality for many. For more information, please visit our website.

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential clients to inform them about our immigration services.
- Handle inbound calls and respond to inquiries about immigration procedures and services.
- Follow up with prospective clients and schedule appointments for consultations.
- Maintain accurate records of calls and client interactions in the CRM system.
- Provide excellent customer service by addressing client concerns and resolving issues promptly.
- Collaborate with the sales and marketing team to achieve company targets.
- Keep updated with the latest information on immigration laws and policies.
- Assist in other administrative tasks as required.

**Qualifications and Skills**:

- High school diploma or equivalent; a bachelor’s degree is preferred.
- Proven experience as a telecaller or in a similar customer service role.
- Excellent verbal communication skills in English and Hindi.
- Ability to handle rejection and remain persistent.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Positive attitude and strong problem-solving skills.
- Ability to work independently and as part of a team.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Professional development and training opportunities.
- Friendly and supportive work environment.
- Opportunity to grow within the company.
- Health benefits and other perks.

**How to Apply**:
**Application Deadline**: 15-June-2024

Madhav Immigration Pvt. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Contact Information**:
Madhav Immigration Pvt. Ltd.
UG-25 and 26, 1st floor, Westend Mall
Janakpuri West, Delhi - 110058
Phone: 92540 67298
Website: Madhav Immigration Pvt. Ltd.

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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