Product Delivery Associate

4 days ago

Mumbai Maharashtra, India JPMorganChase Full time

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Connected Commerce team, you will ensure User Acceptance Testing (UAT) aligns with business requirements. You will be responsible for test planning, execution, and collaborating with Risk and Technology teams to ensure seamless business processes and user interactions. Your role is vital in minimizing post-launch risks and enhancing customer experiences.

**Job responsibilities**
- Understand the intent of business requirements. Formulate test approach and plan, detailing dependencies and risks.
- Execute business scenarios in UAT environment.
- Collaborate with stakeholders to clarify queries and share testing status.
- Update and save testing artifacts appropriately. Reconcile test results with expected outcomes.
- Enhance processes related to tools and practices for efficiency.
- Partner with UAT Manager/Lead to ensure testing readiness and execution milestones.
- Facilitate quality testing practices for various products.
- Maintain regular communication with project stakeholders on Automation objectives.
- Assess, create, and build automation tools for efficiency or cost reduction.

**Required qualifications, capabilities, and skills**
- Bachelor’s degree or comparable experience.
- 3+ years of experience in manual testing, formulating test plans, scenarios, and scripts.
- Experience in JIRA process, understanding process flow, and task creation.
- Proficiency with Microsoft Office, Confluence, qTest tool.
- Ability to write and execute SQL queries. Knowledge of Unix operating system.
- Experience with Agile and waterfall software development methodologies.
- Strong written and verbal communication skills; ability to prepare executive-level communications.
- Excellent organizational and project management skills; manage competing priorities under tight deadlines.
- Proven ability to collaborate and build strong partnerships.
- Intellectual curiosity with a proven ability to learn quickly; high degree of initiative and self-direction.

**Preferred qualifications, capabilities, and skills**
- Experience with mainframe screens and business rules engines.
- Understanding of credit card lifecycle and transaction processing.
- Experience with risk processing.

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