Ind Testing Coordinator I

Posting Description:
**Business Overview**
Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and

their employees across organizations of all sizes, geographies and industries. These offerings include:
end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy

and policies, considerable purchasing leverage, systematic and structured approach

**Work Description/Role Summary**:
IND Testing Coordinator I is responsible for IAT test plan creation & execution, UAT walkthrough &
coordination, documenting ongoing operations processes, implementation reporting and

production of vendor, payroll and client reports during first month of go-live. Analyse and assign

defects, daily report-out during IAT & UAT. Conducting Service Center and Admin trainings. Should

be able to manage small volume of clients on local/regional level.

**Role overview**:
Test strategy, Planning & Execution
- Test Strategy kick off with System Analyst/Business Analyst to ensure no gaps in technical design

specification
- Create detailed test plan using standard/agreed template to capture all scenarios in IAT to ensure

defects are not raised during UAT
- Work with others/testing resources to close any gaps identified on testing documents and facilitate

lessons learnt team discussions
- Review and analyze system specifications
- Collaborate with Configuration team to develop effective strategies and test plans
- Execute test cases (manual or automated) and analyze results
- Create logs to document testing phases and defects
- Report bugs and errors to development/configuration team.
- Conduct post-release/ post-implementation/Regression testing
- Work with cross-functional teams to ensure quality throughout the implementation project
- Work closely with Project Managers to review the testing timelines and ensure testing resources

are secured
- Drive and execute on overall UAT and end-to-end system testing strategy with client

**Operations & Helpdesk**
- Create & Impart training plans for new implementations
- Work closely with Service Delivery Managers to work on Process Maps & Standard Operating

Procedures (SOPs)
- Work closely with Testing team/Ops team to close all the workstreams on time & make sure Ops

resources are engaged throughout the project
- File walkthrough sessions to be conducted well in advance with Ops and files needs to be audited

for the first 1-2 months before Ops signs-off

**Continuous Improvements**
- Lead the innovation/process improvement activity at client or team level in order to have

efficiency gain.
- Build colleagues' acumen on solutions, financials and time management resulting in the ability to

articulate key financial measures within our business. Drive consistent and clear communications

around roles, responsibilities and goals to achieve
- Learn & develop new skills as demanded by role

**Relationship building**
- Contribute to positive team spirit by creating participating in all team engagement activities
- Team Work - Work to establish offshore resource relationships and knowledge of database

structure and reporting capabilities
- Act as a backup of PM/DA/SA/BA & provide full support in absence of the key members of the

project.

**Own**
- Test Strategy
- Kick off IAT & UAT meetings
- Manage overall test planning & execution
- Defect Management
- Lead stabilization phase post go live
- Responsible for the delivery of own and team agreed project deliverables;
- 100% process compliance defined within team;
- Good Knowledge of Testing Procedures
- Ability to manage stakeholder communication (internal/external)
- Ability to lead modules independently & exposure to handle clients

**Influence**
- Best testing practices within the team;
- Sharing difficult client examples within the team
- Influences colleague and manager behavior;
- Identifies process improvement opportunities and creates business case for changes that lead

to improved efficiency.

**Escalate**
- Escalates as appropriate when risk is determined;
- Escalates unique or unusual concerns/circumstances
- Understanding of H&B, flexible Domain and implementation experience.
- Understanding all overall SDLC process
- Understand the product well for demonstration
- Should be sound with Team Work, Time Management, Analytical Skills

**Skills & Knowledge Requirements**:

- Good to have knowledge of STLC, HPQC, UFT.
- Excellent communication skills
- Should have exposure in managing difficult client/Stakeholders
- Effective Business writing
- Team player, who is able to work to tight deadlines.
- Strong communication skills, both verbal and written.
- Strong attention to detail and commitment to provide ongoing quality.
- Develop test cases and prioritize testing activities
- Competent in Word and Excel.
- To read all the documents and understand what needs to be tested.
- Execute all the test case and report defects, define severity and priority for ea