Outbound Telesales Agent

3 days ago

Andheri East Mumbai Maharashtra, India Impact Guru Full time

Job Description: Telesales Executive

Department: Sales

Location: Mumbai ,Marol Andheri East

**About ImpactGuru**:
ImpactGuru is India’s leading medical crowdfunding platform, helping patients raise funds for life-saving treatments. We are driven by the mission to make healthcare accessible and affordable for all.

Our key programs:
GEM (Give Every Month): A monthly giving program that enables donors to support medical fundraisers on a recurring basis.

Medibedy: A fast-track crowdfunding initiative for patients who need urgent financial assistance for treatment.

**Role Overview**:
We’re looking for enthusiastic and driven individuals to join our telesales team. In this role, you will connect with potential donors or patients over calls, explain our programs, and help convert leads into active supporters or beneficiaries.

**Key Responsibilities**:
Make outbound calls to leads provided by the company

Clearly explain the benefits of GEM and Medibedy programs

Convert leads into active donors (GEM) or Medibedy participants

Follow up with leads to increase conversions

Maintain healthy relationships with donors and patients

Meet daily/weekly/monthly conversion targets

Update donor and lead details accurately in the CRM

**Qualifications & Skills Required**:
Minimum qualification: 12th Pass (Bachelor’s preferred)

1-2 years of telesales or customer service experience (preferably in fundraising, insurance, or fintech)

Excellent or very good communication skills in English and Hindi

Good listening, persuasion, and negotiation skills

Basic knowledge of Excel/Google Sheets and CRM systems

Must not be currently pursuing any full-time education

Comfortable working in a target-driven environment

**Work Details**:
Shift Options:
Day Shift / Night Shift

Working Days: Monday to Saturday

Week Off: Sunday fixed off

Location: Mumbai ,Marol Andheri East

**Compensation**:
Salary Range: ₹20,000 - ₹30,000 per month

Attractive performance-based incentives

Benefits of Working with Us:
Join one of India’s top social impact startups

Work that directly supports patients and families in medical need

Learn real-world sales, communication, and fundraising skills

Friendly, mission-driven work culture

Strong career growth and learning opportunities

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend only

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- Inside sales: 1 year (required)

**Language**:

- English (required)

**Location**:

- Andheri East, Mumbai, Maharashtra (required)

Work Location: In person

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