Telecaller & In-house Support Executive (Tse)

19 hours ago

Vadodara, India SterSoft Solutions Full time

** Description**:
**Designation**:

- Telecaller & In-house Support Executive (Job Code: TSE)**Experience**:

- 1 to 3 yrs**Location**:
Vadodara

**Education**:

- Any Graduates**Gender**:

- Female**Compensation**:

- Best in Industry with lucrative benefits- \Proven experience as telesales representative or other sales/customer service role.
- \Proven track record of successfully meeting sales quota preferably over the phone.
- \Fluent communication in English.
- \Ability to learn about products and services and describe/explain them to prospects.
- \- \Accurate keyboard skills and proven ability to enter data at the required speed.
- \Outstanding negotiation skills with the ability to resolve issues and address complaints.
- \Partial Knowledge of Inventory and Accounts will be added advantage.

**Role & ***:

- \Answering calls and resolving queries about product or company.
- \Advises present or prospective clients by answering incoming calls on a rotating basis.
- \Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- \Responding to inquiries concerning things or the organization.
- \Recording all successful and unsuccessful attempts to close sales.
- \Calling active or old customers to encourage the purchase of items.
- \Ask questions to understand customer requirements and close sales.

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