Tele Caller Executive

21 hours ago


Sayajigunj Vadodara Gujarat, India ESPI VISA CONSULTANTS PVT. LTD. Full time

Responsibilities
- Initiate and receive calls from clients to provide information about immigration services.
- Schedule appointments and follow up on scheduled calls to address client needs.
- Maintain and update client records in the database accurately.
- Provide pre-sales and post-sales support to clients.
- Handle and resolve client complaints in a professional manner.
- Collaborate with other team members to ensure a seamless client experience.

**Qualifications**:

- Proven experience as a tele caller or in a similar customer service role.
- Graduate, additional qualifications in customer service or a related field area plus.
- Excellent communication and interpersonal skills.
- Ability to handle the stress of high call volumes.
- Strong problem-solving skills and a customer-centric approach.
- Basic computer skills

**Skills**:

- Effective communication
- Problem-solving
- Active listening
- Multitasking
- Time management
- Basic computer proficiency

Schedule:

- Day shift

Work Location: In person


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