
Restaurant Hostess
1 week ago
**Job Summary**:
**Key Responsibilities:Guest Welcome & Seating**:
- Greet and welcome guests with a warm, friendly attitude.
- Manage table assignments and escort guests to their seats.
- Ensure a smooth seating flow while considering guest preferences and reservation schedules.
**Reservation & Guest Management**:
- Maintain an updated reservation log and coordinate with the service team.
- Manage waiting lists and provide estimated wait times when necessary.
**Customer Service & Experience**:
- Assist guests with menu inquiries and special requests.
- Handle guest complaints or escalate them to the manager when needed.
- Ensure guests leave with a positive experience and invite them to return.
**Restaurant Coordination & Cleanliness**:
- Keep the entrance and waiting area clean and presentable.
- Ensure menus, promotional materials, and table setups are in order.
- Work closely with the service and kitchen teams to ensure efficient restaurant operations.
**Qualifications & Skills**:
- **Experience**: 1+ year in a similar role in a restaurant or hotel.
- **Education: Hotel Management preferred**.
- Excellent communication and interpersonal skills.
- Well-groomed appearance and professional demeanor.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of restaurant reservation software (e.g., OpenTable) is a plus.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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