Associate Customer Support

1 week ago


Noida, India Tech Mahindra Full time

**Voice - Domestic process**

**_We are Hiring for E Commerce Voice - Premium Domestic._**

Contact Details**:WHATSAPP or CALL:
+91-XXXXXXXXXX
Designation : Associate Customer Support

Job Location **:Work From Home (Pan India) for E Commerce**

Qualification : +2 or above

Shifts : Rotational, 6 days working

Salary Package for E Commerce Process : 1.80 LPA - 2.20 LPA

Interview Mode for E Commerce Process **:Virtual**

Skills Required : Good spoken English and Hindi, 30 WPM typing speed with 95% accuracy

Process : Voice

Assets Required for Work From Home (E Commerce Process) : Laptop/Desktop with windows 10, i3 processor or above, 4 GB RAM, WIFI, power backup.

Job Type for E Commerce Process : 6 Months Contractual Job and can be extended as per the requirement depending on performance.

Job Description:
1) Taking care of customer queries and answering within given timeline via voice channel.

2) Taking care of escalations.

3) Maintaining call quality.

4) Maintaining Data and sharing with the managers.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

**Salary**: ₹180,000.00 - ₹220,000.00 per year

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (preferred)
- Hindi (preferred)



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