Tele Caller Executive

2 days ago


Shahdara Delhi Delhi, India Voltwise LLP Full time

**Profile**: Tele-caller Executive
**Experience**: Minimum 6 months
**Location**: Shahdara, Delhi

**Working Hours**:

- **6 days a week** (Monday to Saturday)
- **Fixed off**: Sunday
- **One Saturday off per month** (flexible)
- **Monday to Saturday**: 10:00 AM - 6:30 PM
- **Working Saturdays**: 10:00 AM - 5:00 PM

**Responsibilities**:

- Make outbound calls to customers using a manual cell phone.
- Contact customers & convince them to visit our showroom for used small commercial loading vehicles or connect with our field team.
- Understand customer requirements and suggest EV vehicles based on their needs.
- Schedule customer visits to the recommended store and follow up accordingly.
- Provide excellent customer service and resolve customer queries effectively.
- Work across multiple processes, including customer service, data entry, and data management using Google Sheets.
- Maintain and update customer records accurately.
- Collaborate with internal teams to ensure a smooth and seamless customer experience.
- Meet and exceed performance metrics, including quality and productivity targets.

**Thanks & Regards,**
**Praveen**

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 01/08/2025
Expected Start Date: 01/08/2025


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