Telecaller

1 week ago


Ekkaduthangal Chennai Tamil Nadu, India Policynation Full time

**Job Title**: Telecalling Executive - Insurance Broking

**Location**: Ekkaduthangal, Chennai

**Experience**: 0-2 years (Freshers may apply)

**Key Responsibilities**:

- Make outbound calls to potential clients to explain insurance products and services.
- Follow up on leads generated through various sources (digital campaigns, referrals, etc.).
- Provide accurate information about different insurance plans (life, health, motor, general).
- Understand customer requirements and recommend suitable policies.
- Schedule appointments for Relationship Managers / Sales Agents if needed.
- Maintain customer database and call records using CRM tools.
- Achieve daily, weekly, and monthly targets set by the management.
- Handle customer queries and assist with the policy issuance or renewal process.

**Required Skills**:

- Good communication skills in Tamil & English
- Confident, polite, and customer-oriented approach.
- Basic knowledge of insurance products (training will be provided).
- Ability to handle rejections and work under pressure.
- Proficiency in MS Office and CRM systems is a plus.

**Qualifications**:

- Minimum HSC (12th Pass)
- Prior experience in telecalling / telesales / insurance sales is an advantage.
- Freshers with good communication skills are welcome.

**Job Types**: Full-time, Permanent

Pay: From ₹13,000.00 per month

Work Location: In person



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