
Collection Executive
1 week ago
_**Location : Vashi, Mumbai**_
- Investigate and analyze customers' financial situations to determine their ability to pay and propose suitable repayment options.
- Document all collection activities accurately and maintain detailed records of interactions with customers.
- Follow up on promised payments and ensure compliance with agreed-upon repayment plans.
- Handle escalated customer inquiries and complaints with a focus on resolving issues promptly and professionally.
- Coordinate with internal departments, including legal and finance, to escalate unresolved issues and recommend further actions, as necessary.
- Comply with all legal requirements and company policies related to debt collection practices.
- Achieve monthly and quarterly collection targets set by management.
- Provide regular reports and updates on collection activities, outstanding debts, and customer interactions.
- Continuously update knowledge of industry trends, regulations, and best practices in debt collection
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Do you know Tamil/ Gujrati Language?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Banking or Insurance: 1 year (preferred)
Work Location: In person
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