Ar Caller

4 days ago

Remote, India 247 DCT Full time

**Key Responsibilities**:

- Perform eligibility and benefits verification with insurance companies before services are rendered.
- Call patients to confirm insurance coverage, collect necessary details, and explain their financial responsibility.
- Follow up with insurance companies on outstanding claims to ensure timely payment.
- Document all actions taken and maintain accurate and up-to-date notes in the billing system.
- Respond to payer requests and denials, and escalate unresolved claims when necessary.
- Ensure HIPAA compliance and maintain patient confidentiality at all times.
- Collaborate with internal teams to resolve billing and insurance issues.

**Requirements**:

- Minimum 1-3 years of experience in AR calling, specifically with eligibility verification and patient interaction.
- Strong understanding of US healthcare terminology, insurance policies, and billing processes.
- Excellent English communication skills—both verbal and written.
- Must be comfortable working **night shifts aligned with US time zones**.
- Proficiency in medical billing software and MS Office tools.
- Strong analytical, problem-solving, and time-management skills.

**Preferred Qualifications**:

- Experience with EMR/EHR systems and healthcare RCM platforms.
- Prior experience working with US-based healthcare providers or billing companies.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Night shift
- US shift

**Experience**:

- working with night shift: 1 year (required)

Work Location: Remote

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