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Tellecaller

2 weeks ago

Gurugram Haryana, India Perfect engineers & resources private limited Full time

**Key Responsibilities\**
- **Outbound Calling**:Telecallers proactively contact potential customers to introduce products or services, often using scripts to ensure consistent messaging.
- **Inbound Call Handling**:They address inquiries from existing or potential customers, providing solutions and support, including answering product questions and resolving issues.
- **Lead Generation and Follow-up**:Telecallers identify potential leads through various methods, such as cold calls or marketing campaigns, and follow up with prospects to convert interest into sales.
- **Customer Service**:Telecallers assist customers with inquiries, address complaints, and provide resolutions, aiming to enhance customer satisfaction.
- **Sales**:They promote products or services, explain features and benefits, and persuade customers to make purchases.
- **Record Keeping**:Telecallers maintain accurate records of interactions, including call details, queries, responses, and resolutions in CRM systems.
- **Data Entry**:They may also be responsible for updating customer information and entering data into relevant systems.

Pay: Up to ₹15,000.00 per month

Application Question(s):

- How many years of experience do you have?
- What is your Current Salary?

Work Location: In person