Associate (Collections)

1 day ago

Mumbai Maharashtra, India Mettler Toledo Full time

Associate (Collections)

**Location** Mumbai, Maharashtra, India

**Date posted** July 01, 2025

**Job ID** 19811

**Our Opening and Your Responsibilities**

**Roles & Responsibilities**
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Ensuring monthly progress by resolving substantial amount.
- Meeting productivity and quality benchmark defined from time to time
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA's.

**Shift Timings: 5:30pm - 2:30am**

**What You Need to Succeed**

**Technical Skills**
- 3-4 years' experience into international customer service preferably into cash collections.
- SAP knowledge will be preferred.
- Telephonic skills should be excellent

**Soft Skills**
- Fluency in English (written and spoken)
- Good communication skills (verbal, written, presentation)
- Strong process knowledge with focus on constantly improving productivity and processes

**Our Offer to You**
- "One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- A brand name that is identified worldwide with precision, quality, and innovation.

**About Mettler Toledo**

**Equal Opportunity Employment**

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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