Non Voice Process

3 days ago

Chennai Tamil Nadu, India Flosil group of companies corporate office Full time

Accurately entering and managing data related to customer accounts, orders, or other relevant information. Order Processing:

- Handling customer orders, refunds, and returns through online systems. Technical Support:

- Providing technical assistance and troubleshooting guidance to customers via online channels. Process Improvement:

- Identifying areas for improvement in processes and contributing to enhanced efficiency and customer satisfaction. Documentation:

- Creating and maintaining accurate records and documentation related to customer interactions and tasks. Quality Assurance:

- Ensuring that all tasks and interactions meet the required standards of quality and accuracy.
- Skills Required for Non-Voice Process Jobs:

- Strong Written Communication: Ability to clearly and concisely communicate through written channels.
- Computer Proficiency: Familiarity with computer systems, software, and online tools.
- Analytical Skills: Ability to analyze information, identify problems, and develop solutions.
- Customer Service Skills: Empathy, patience, and the ability to provide excellent customer support.
- Problem-Solving Skills: Ability to identify and resolve issues effectively and efficiently.
- Attention to Detail: Ensuring accuracy and completeness in all tasks and interactions.
- Time Management: Ability to prioritize tasks and manage time effectively.
- Adaptability: Ability to adapt to changing situations and new technologies.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹8,092.68 - ₹42,490.53 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9952897234

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