Trainee-monitoring Officer

5 days ago

Kochi Kerala, India Stream Perfect Global Services Full time

**Position Title**: Trainee Monitoring Officer - CCTV Remote Monitoring
**Location**: Infopark Phase II, Kochi, Kerala

**Role Overview**:
We are seeking proactive and detail-oriented individuals to join our team as Trainee Monitoring Officers. In this role, you will be responsible for monitoring live CCTV feeds across multiple client sites, ensuring security protocols are followed, and responding swiftly to potential incidents. This is an excellent opportunity to begin a career in security monitoring with one of India’s leading ITeS companies. SPGS will provide two months training with a stipend to develop you for the remote monitoring.

**Key Responsibilities**:

- Monitor real-time CCTV footage from multiple client locations to ensure site safety and security.
- Identify and report unusual or suspicious activity in alignment with client-specific standard operating procedures (SOPs).
- Maintain accurate event logs and daily reports in a clear and concise manner.
- Escalate incidents appropriately to client contacts or emergency services as per established escalation procedures.
- Enforce compliance with internal security protocols and regulatory requirements.
- Prepare and submit detailed incident reports; share video evidence when required for investigation purposes.
- Conduct regular system checks and report any technical issues promptly to the support team.
- Maintain strict confidentiality and uphold data protection policies.

*
- Good communication skills - both written and verbal.
- Ability to respond swiftly and appropriately to time-sensitive situations.
- Basic computer literacy.
- Willingness to work in a 24/7 shift environment, including nights, weekends, and holidays.

**Educational Qualification**:
Minimum Diploma

**About Stream Perfect Global Services (SPGS)**:
Founded in 2005 and headquartered in Infopark Kochi, SPGS is a leading provider of Business Process Outsourcing (BPO) and ITeS solutions across a wide range of industries. Over the past 19 years, we have grown significantly and now support clients in sectors such as Engineering, Finance, Energy, Oil & Gas, Telecommunications, Travel, Retail, and more.

We are committed to offering a dynamic, supportive, and growth-focused environment for all our team members.

**“For those with energy and dedication, the sky is the limit.”**

**How to Apply**:
**Contact**:
Prasanth Shankar
**Company**: Stream Perfect Global Services
**Address**: First Floor, Wing 2, Jyothirmaya, Infopark Phase II, Brahmapuram P.O, Ernakulam, Pin - 682303
**Phone**: 0484-2972793

Pay: From ₹10,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift

Expected Start Date: 10/05/2025

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