Tele Caller Executive

5 days ago

Rajarhat Kolkata West Bengal, India NextNow Digital LLP Full time

The job description for a telecaller at Vidyanest includes the following responsibilities and requirements:
## Responsibilities:

- Inform customers about products and services
- Handle both inbound and outbound calls
- Understand customers' needs and solve their queries
- Maintain daily call records and submit daily progress reports
- Make outbound calls to potential customers and explain company services and products
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects
- Keep a record of every customer interaction and sales activities

## Requirements:

- 12th grade or higher education
- Fluent communication skills in the local language
- Basic computer skills
- Graduation or equivalent
- Prior experience working as a telecaller or in a similar role
- Knowledgeable with computers
- Excellent interpersonal, research, and record-keeping skills
- Ability to change the communication style on unusual events
- Proven track record of successfully achieving sales quotas
- Knowledge of computer programs like CRM and telephone systems
- Efficient with English
- Excellent negotiation skills and the ability to resolve issues

These responsibilities and requirements are typical for a telecaller role, ensuring that the individual is able to effectively communicate with customers, manage sales calls, and contribute to the company's growth.

**Job Types**: Full-time, Internship, Fresher, Walk-In
Contract length: 12 months

Pay: ₹8,086.00 - ₹34,212.01 per month

**Benefits**:

- Commuter assistance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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