Call Attendent

6 days ago

Dehradun Uttarakhand, India The Solitaire Hotel Full time

**HOTEL TELEPHONE OPERATOR**

As a telephone operator at the front desk, your primary duty is to ensure that all incoming calls are answered promptly and professionally. You will be responsible for directing calls to the appropriate staff member or department and ensuring that all messages are recorded accurately.

In addition to answering calls, you will be expected to greet guests as they arrive and assist them with any inquiries or needs they may have. This may include providing directions, answering questions about the facility, and helping them with check-in and check-out procedures.

To be successful in this role, you should have excellent communication skills, both verbal and written, as well as strong organizational abilities and the ability to multitask. You should also be comfortable working with a variety of computer programs and be able to quickly learn new software.

verall, the role of front desk telephone operator is an important one that requires a friendly, professional demeanour and a commitment to providing excellent customer service at all times. If you are up for the challenge, this could be the perfect job for you.

**TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES**:

- Answers incoming calls.
- Directs calls to guest rooms, staff, or departments through the switchboard or PBX system.
- Places outgoing calls.
- Receives guest messages and delivers the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Provides information about hotel services to guests.
- Understand the telephone operator board or PBX switchboard operations.
- Provides paging services for hotel guests and employees.
- Knows what action to take when an emergency call is required.
- Monitors automated systems including fire alarms and telephone equipment when the engineering and maintenance department is closed.
- Assists in reporting telephone equipment or service complaints and problems.
- Following telephone etiquette ( Must read).
- Trains or assists with training new telephone operators in the performance of job duties.
- To be fully aware of and adhere to health and safety, fire, and bomb threat procedures.
- Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
- Must be polite while answering the phone.
- Open and close telephone functionality on the hotel front office software.
- Keep records of calls placed and received by all departments and record the call charges.
- Set up conference calls in different locations and time zones.
- Update directory information on the front office software.
- Provide relay service for hearing-impaired guests.
- Provides a paging service for hotel guests and employees. Process guest wake-up calls.

Pay: From ₹12,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Sales Coordinator

    1 week ago

    Dehradun, Uttarakhand, India Sanjeevani Agrofoods Pvt. Ltd. Full time

    1.Customer service: Managing customer interactions, handling complaints, and ensuring customer satisfaction 2. Problem-solving: Troubleshooting issues and providing solutions 3. Communication: Answering customer inquiries, providing information, and communicating with customers clearly and concisely 4.Sales: Identifying opportunities to up-sell accounts...

  • Sales and Marketing Executive

    16 hours ago

    Dehradun, Uttarakhand, India NFCI Full time

    **Role & responsibilities** **Ultimate Goal of Business Development Executive is to Increases footfall through different Marketing & Sales** **activities.** - **Actively Involvement in developing marketing campaigns to promote a Brand, our Courses & Services we offer.**: - **Maintain and provide strength to companys brand position in assigned regional...

  • Sales Associate/expert

    16 hours ago

    Dehradun, Uttarakhand, India Sunfox Technologies Private Limited Full time

    **Job description** 1. Performing cold calling and scheduling and conducting all meetings with potential clients. 2. Must contact all the clients and potential customers to discuss how our product would meet their requirements. 3. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding...

  • International Sales Executive

    1 week ago

    Dehradun, Uttarakhand, India Jsv Technologies & consulting pvt. ltd. Full time

    **Job description**: - Will be responsible to make tele sales to international customers. - Call Potential Customers Through Daily Assigned Leads - Providing outstanding and special services to the international clients - Will be responsible for follow up on leads. - Will be responsible for informing latest programs updates time to time. - Customer friendly...

  • Sales Expert

    1 week ago

    Dehradun, Uttarakhand, India Sunfox technologies Full time

    Job description Company Description Sunfox Technologies is a pioneer in cardiac healthcare innovation, spearheading the transformation with Spandan, a leading portable ECG solution trusted by thousands of healthcare professionals for its accuracy and ease of use. Our cutting-edge 12-lead smartphone ECG technology enables timely and precise cardiac...

  • Receptionist

    1 week ago

    Dehradun, Uttarakhand, India bhatia and company Full time

    Responsibilities - Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc. - Attend meetings and keep minutes - Receive and screen phone calls and redirect them when appropriate - Make travel arrangements for executives - Handle confidential documents ensuring they remain secure - Prepare invoices or financial...

  • Sales Expert

    2 weeks ago

    Nehrugram, Dehradun, Uttarakhand, India Sunfox technologies Pvt Ltd Full time

    Perform **cold calling**, schedule, and conduct meetings with potential clients. - Present and explain **product features and advantages** in simple, non-technical terms. - Understand **customer needs and requirements**, and align them with product solutions. - Build and manage sales funnels with a systematic approach — tracking leads, feedback, and...

  • Room Boy

    6 days ago

    Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **JOB AND RESPOSIBILITIES** - Enters and prepares the room for cleaning. - Dusts the room and furniture. - Replenishes guestroom and bath supplies. - Cleans the bathroom. - Cleans the closet. - Vacuums and racks the carpet. - Checks and secures the rooms. - Replenish amenities according to the operational standards. - Deliver and retrieve items on loan to...

  • Room Boy

    3 days ago

    Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **JOB AND RESPOSIBILITIES** - Enters and prepares the room for cleaning. - Dusts the room and furniture. - Replenishes guestroom and bath supplies. - Cleans the bathroom. - Cleans the closet. - Vacuums and racks the carpet. - Checks and secures the rooms. - Replenish amenities according to the operational standards. - Deliver and retrieve items on loan to...

  • Sales Expert

    9 minutes ago

    Nehrugram, Dehradun, Uttarakhand, India Sunfox technologies Pvt Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Perform cold calling, schedule, and conduct meetings with potential clients.Present and explain product features and advantages in simple, non-technical terms.Understand customer needs and requirements, and align them with product solutions.Build and manage sales funnels with a systematic approach — tracking leads, feedback, and prioritizing tasks.Take...