Customer Service Representative

5 days ago

Industrial Area, India Arbtech Trading Private Limited Full time

Job Summary: We are looking for a customer service representative to join our team in the UK Shift. As a customer service representative, you will be responsible for providing excellent customer service and support to our clients in the United Kingdom.

Key Responsibilities:

- Provide accurate and timely information to customers
- Ensure customer satisfaction by effectively resolving issues and concerns
- Maintain a positive, professional attitude towards customers at all times
- Identify and escalate priority issues to the appropriate team or individual
- Maintain customer records and update customer information as needed
- Work collaboratively with other team members to ensure customer needs are met

**Requirements**:

- Fluent in English (both written and verbal)
- Prior experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Comfortable working in a UK shift schedule
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Familiarity with CRM/Odoo/SAGE/ software and Microsoft Office Suite

Education and Qualifications:

- High school diploma or equivalent
- A bachelor's degree or equivalent experience in a related field is preferred

Working Conditions:

- This position is based in our Delhi office
- The UK shift timings are from 1 PM to 10 PM GMT
- (shift window - 12 noon to 12.am)

Salary and Benefits:

- Salary will be commensurate with experience
- Paid time off
- Career growth opportunities

**Job Types**: Full-time, Regular / Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Flexible shift
- Monday to Friday
- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Industrial Area, New Delhi 110020: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: One location

  • US Healthcare

    2 weeks ago

    Industrial Area, India R Systems Full time

    Role: Bilingual Customer Service Representative US Healthcare (Spanish/English)Location: Noida (On-site) Shift: Night Shift (US Hours) Employment Type: Full-TimeJob Summary:We are seeking a dynamic and bilingual (Spanish/English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess...

  • Customer Service Representative

    2 weeks ago

    Greater Kolkata Area, India GAPPU Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Company DescriptionGAPPU is all about fueling your passion for music with our wide range of percussion instruments, including Cajon, Guitar, Ukulele, Wooden Shaker, Wooden Bongo, Foot Tambourine, and more. Our proficient craftsmen create each instrument with care and compassion in our workshop, focusing on productivity and longevity. All our instruments...

  • Customer Care Professional

    3 weeks ago

    Industrial Area, India HCLTech Full time

    Walk-In Drive for Customer Support Executive HCL TechProfile - Voice, customer service.HCL Tech Hiring for UK / US Voice Process 09 Sept-25 to 12th Sept 25 Walk in directly.Designation: Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.Tech, MTech, BCA and MCA is not eligible. Interview Location: - HCL...

  • Fashion Customer Support Associate

    3 weeks ago

    Industrial Area, India Sotbella Full time

    Job Title: Customer Service RepresentativeLocation: NoidaDepartment: Customer Experience / Customer ServiceReports To: Customer Support Manager / Operations HeadEmployment Type: Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...

  • Service Delivery Leader

    2 weeks ago

    Industrial Area, India Ingenico Full time

    Position Title: Head of Operations, IndiaDepartment: OperationsLocation: IndiaReports To: Head of Managed Services and Operations APACRole Type: OnsiteCompany InformationIngenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Visit us at Ingenico | HomeFrom the bustling streets...

  • Us-Voice Process Customer Service

    2 weeks ago

    Industrial Area, India Orcapod Full time

    US Voice Process customer Service (CVS)Key Responsibilities:Make outbound calls to US-based insurance companies /patients / Helpdesk as per process requirements.Engage customers in meaningful conversations to promote products/services or gather required information.Achieve daily/weekly/monthly Targets and conversion targets.Handle objections professionally...

  • UK Region Sales Development Representative

    3 weeks ago

    Industrial Area, India R Systems Full time

    Job Title: Inside Sales RepresentativeLocation: Noida/ PuneEducation: Graduate/MBA(Preferred)Year of Experience: 3-7 yearsAbout usAt R Systems we are shaping the future of technology by designing cutting-edge software #products, platforms, and #digital experiences that drive business growth for our clients.Our product mindset and advanced engineering...

  • Customer Service Executive

    21 hours ago

    Industrial Area - A, Ludhiana, India M 5 Continent Logistics Solution Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Monitor and track On Time Delivery per assigned customer Communicate effectively with customer by phone, e-mail, and providing customer service Enter customer orders and data accurately and timely Maintain customer database Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up ...

  • Admissions Support Representative

    2 weeks ago

    Industrial Area, India Suraasa Full time

    Admission Support Executive About the role:💻 Job Type: Full-time, work from office📍 Location: Noida🖥 Experience Required: Fresher to 2 years of relevant experience⌛ Hiring Timeline: ImmediateCompensation: Up to INR 4,50,00 per annum plus incentivesAt Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow,...

  • Customer Engagement Lead

    2 weeks ago

    Industrial Area, India TGM SERVICES Full time

    About Magic BillionWe set up Magic Billion (www.Magicbillion.In) - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs).As a 360-degree talent management company, we do the following: - Generate...