Tm 1 Admin

4 days ago

Bengaluru, India Change Leader Full time

**TM1 Admin**

**Experience**:3- 9 years

**Locations**:Mumbai, Pune, Bangalore, Hyderabad, Chennai, Kolkata, Delhi NCR

**Primary Skills**:BI, Cloud, IBM, TM rule, Data Analytics, TM1

**Secondary Skills**:Designing tools, Agile methodology, Cognos Analytics

**Desired Skills & Responsibilities**
- 3+ years of Experience in IBM Planning and Analytics Implementation and administration.
- Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies
- Incident, problem and service outage management
- Simple and standard service request fulfillment/Project provisioning
- Gathering requirements from project teams covering areas such as capacity, users, data
- Connections/sources, tools/capabilities
- Environment set-up
- Install, configure and maintain base software
- Patch & Release Management
- Security Management
- Code migrations
- Provide 24x7 production system support
- Document and maintain work-instructions
- Complete audit required tasks
- Initiate, submit and implement change requests
- Log technical support tickets with vendor helpdesk?
- Backup, data recovery and service restoration management
- Implement and maintain monitoring capabilities
- Collaborate with L3 on patch and bug fix deployment
- Identify and raise system capacity related issues (storage, licenses, performance threshold)
- Performance, capacity & utilization monitoring

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