Tele Caller

3 days ago

Raipur, India Marktine Technology Solutions Full time

**Job Information**:
Industry
- IT ServicesWork Experience
- 1-2 yearsCity
- RaipurState/Province
- ChhattisgarhCountry
- IndiaZip/Postal Code
- 492001Position: HR Tele Caller Executive Location: Raipur, India Experience: 1-2 years (Hands-on experience)

**Responsibilities**:

- Make outbound calls to potential consumers, following up on their inquiries and providing information about our products/services.
- Build and maintain strong relationships with potential customers through regular follow-up calls.
- Understand the needs and requirements of potential customers and offer appropriate solutions.
- Address customer queries, complaints, and concerns promptly and professionally.
- Achieve and exceed monthly and quarterly sales targets.
- Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
- Collaborate with the sales team to ensure a seamless customer experience and achieve overall business objectives.
- Continuously stay updated on product knowledge and market trends to effectively communicate features and benefits to potential customers.
- Provide feedback to the management team regarding customer preferences, market trends, and competitive activities.
- Participate in training sessions and team meetings to enhance skills and knowledge.

**Requirements**:
**Requirements**:

- Bachelor's degree in any field.
- Proven experience as an HR Tele Caller Executive or a similar role, preferably in a consumer-focused industry.
- Excellent verbal and written communication skills in English and the local language (Raipur dialect).
- Strong customer service orientation with the ability to resolve issues and deliver exceptional customer experience.
- Ability to build rapport and establish relationships over the phone.
- Target-oriented mindset with a track record of meeting and exceeding sales targets.
- Proficiency in using CRM software and other relevant tools.
- Good organizational and time management skills with the ability to multitask effectively.
- Ability to work independently and as part of a team.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and negotiation skills.

We offer competitive compensation, attractive incentives, and a supportive work environment. If you are a motivated individual with a passion for customer service and sales, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.

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