Customer Service Executive

2 days ago

Whitefield Bengaluru Karnataka, India FIRSTSOURCE SOLUTIONS Full time

Job Type: Customer Service - International Voice process
- **"HIRING CANDIDATES ONLY FROM BANGALORE LOCATION"**

Shift: Rotational Shift /Rotational off /Work from Office

salary: 2.8 LPA to 4 LPA

Cab: Two way

**BASIC CRITERIA**:

- **EDUCATION**: 10th/ 12th passed outs, Graduates **(not hiring engineering graduates and post graduates)**:

- Excellent communication skills.
- Good knowledge about resolving the technical issues related Internet and Broadband

**JOB ROLE**:

- Resolve customers' concerns and answer customers' questions to your best ability.
- Maintain a positive attitude and calmly respond to customers' complaints.
- Listen to customers' concerns, issues and questions.
- Upselling

This job is also searched as **Customer support, Customer service representative. Customer service, international voice process, troubleshooting.**

**Office Address**:
3rd floor, Dragonfly building, Brigade Tech Gardens, Brookfield. Bus stop: AECS Layout

Land mark: opposite to brookfield mall

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹250,000.00 - ₹380,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you a resident of Bangalore/Karnataka?

reply (yes/No)

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- English (required)

Work Location: In person

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