Tele Caller Executive

**Customer Communication**:Handling inbound and outbound calls to address customer inquiries, resolve complaints, and provide order updates.
- **Order Processing**:Entering and managing orders, ensuring accuracy in product details, quantities, and delivery information.
- **Inventory Management**:Maintaining accurate records of stock levels, assisting with inventory counts, and communicating discrepancies to relevant teams.
- **Data Management**:Maintaining accurate records of customer interactions, sales activities, and inventory data.
- **Problem Solving**:Addressing customer issues, resolving discrepancies, and escalating complex problems to the appropriate channels.
- **Sales and Marketing Support**:Promoting products and services, explaining their features and benefits, and contributing to sales targets.

Skills Required:

- **Communication Skills**:Excellent verbal and written communication skills are essential for interacting with customers and colleagues.
- **Interpersonal Skills**:Ability to build rapport, establish trust, and maintain positive relationships with customers.
- **Problem-Solving Skills**:Ability to identify issues, analyze situations, and find effective solutions.
- **Organizational Skills**:Ability to manage multiple tasks, prioritize activities, and maintain accurate records.
- **Product Knowledge**:Familiarity with the company's products and services, including their features, benefits, and pricing.
- **Sales and Marketing Skills**:Ability to persuade customers, generate leads, and contribute to sales targets.
- **Adaptability**:Ability to adjust to changing priorities, handle stressful situations, and work effectively in a fast-paced environment.

In essence, a warehouse telecaller is a multi-faceted role that combines customer service, sales, and administrative responsibilities to support the efficient functioning of a warehouse operation.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 19/07/2025
Expected Start Date: 16/07/2025