Gym Receptionist

We are looking for a friendly, professional, and organized **Receptionist** to be the face of **M&Y Fitness Club**. As the first point of contact for all members and visitors, the receptionist plays a key role in delivering a welcoming and positive experience. You will handle front desk operations, manage member check-ins, provide information, and support day-to-day administrative tasks.

**Key Responsibilities**:

- Greet and welcome members and guests in a warm, professional manner.
- Handle member check-ins/check-outs and maintain accurate attendance records.
- Provide information on membership plans, fitness programs, and facilities.
- Register new members and assist with sign-up formalities and forms.
- Manage scheduling for fitness trainers and facility bookings.
- Handle payments, billing queries, and issue receipts.
- Maintain cleanliness and orderliness of the reception area.
- Coordinate with trainers, cleaning staff, and management for smooth operations.
- Address member inquiries and resolve complaints professionally.
- Assist in promoting ongoing gym offers, events, and social media campaigns.

**Requirements**:

- High school diploma or equivalent.
- Prior experience in a receptionist or customer-facing role (preferably in the fitness industry).
- Excellent verbal and written communication skills.
- Proficiency in MS Office and basic knowledge of fitness management software (preferred).
- Positive attitude, strong interpersonal skills, and a team-oriented mindset.
- Ability to multitask and remain calm under pressure.
- Passion for health, wellness, and customer service.

**Job Types**: Full-time, Permanent

Pay: ₹9,085.49 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

**Language**:

- English (preferred)

Work Location: In person