Process Expert

**The Role**:
MDT PE Process Expert role is critical to MDT PE team success. The group ofProcess Experts will contribute to achieving expected level of strategic performance against the 3 year IPP, particularly actively participating in optimizing handoffs with business, finance & external partners, ensuring agile response to rapidly changing external requirements and delivering tax compliance transformational automation, clearing the path towards new generation of operations: Tax Control Room overseeing automated compliance process.
TheProcess Expert will work closely together with internal & external stakeholders from various in-country, Process Owners and Finance Operations teams to drive and support process excellence across process/organisational boundaries. They will drive and support the development and implementation of strategic initiatives aligned with the changing external landscape around digitisation. This will include support in defining data quality standards and critical tax data management, further optimizing integration & interfaces with other process.
The role holder will also provide Tax/Systems/Data /Controls expert input into business projects as well as supporting resolution of Tax/Systems/Data/Controls relevant queries.
Tax Process Expert main accountabilities and activities vary according to the phase of ERP implementations, Upgrades, Change Bundles and projects but generally, they are:

- Providing in-depth expertise regarding end-2-end data, process execution and related information technologies/systems
- Supporting leaders to assess and improve data, process execution, performance and/or design within the tax compliance process
- Ensuring timely response/resolution of issues and/or managing escalation when needed
- Aiding the resolution of cross process issues and/or organizational boundaries
- Supporting Process Experts in resolving complex problems, prioritization and change management
- Managing requests to change and/or enhance the processes and/or systems, including the raising, prioritization and coordination of Change Requests, which includes gathering business case and/or dimensions.
- Support user acceptance testing, implementation, Hypercare and stabilisation efforts
- Actively contribute to various user and support networks to share best practices and experiences
- Supporting data, process and system retrofits and other future enhancement activities

**What We Need from You?**

This is a challenging role which will suit energetic, proactive individuals looking to build on their experience and gain a broader perspective of Shell Businesses and global operations. The successful individual will gain first-hand experience of delivering complex changes within the business, participating in Tax/Global automation projects and exposure to interactions with stakeholders on various levels of seniority, with numerous opportunities to expand in-depth future-oriented technical (e.g. digital) and leadership skills (e.g. driving change & influencing, leading without formal reporting line).

For this position we are looking for someone with a strong skills and knowledge of:

- Degree in Finance, Accountancy, Chartered Accountant preferred
- At least 4-5 years' business experience in MIT, MDT, R&A, AP, MHI, IT or Finance
- Tax (e.g. VAT, WHT, Excise Duties, Direct Tax and Reporting) experience
- Strong understanding of Shell processes, control framework, Group Reporting
- Strong understanding of the current end-2-end standard process in Tax and/or connected processes
- Strong, quick learning capability
- Digitally savvy
- Continuous improvement mindset
- Effective influencing skills, stakeholder management
- Excellent strong analytical, problem solving and critical thinking
- Exhibits excellent communications/stakeholder engagement skills, both written and oral
- Generate own improvement ideas and initiatives, develop plans and deliver these
- Exhibits strong teamwork skills
**Disclaimer