Front Desk Executive

3 days ago

Chandigarh, India HearClear Full time

**About Us**
HearClear India has been established with a vision of providing quality hearing care services and best in class post sale services for highest patient satisfaction. We bring you the best facilities in hearing loss diagnosis with our state-of-the-art diagnostic equipment and team of qualified audiologists. Our expert audiologists will suggest you the most appropriate hearing aid to each individual based on their specific hearing loss and requirements.
We are also Sivantos (previously Siemens) certified clinic and authorized partner, the leading hearing aid company in the world. Our mission is to provide a natural sound experience to our valued customers and delight them with our after-care services.

**Title**: Front Desk Executive/ Customer Support
**Experience**: Up to 2-3 years of relevant experience, experience in inside will be an added advantage
**Qualification**: Graduate with Science Background (Minimum)
MBA + Graduate with Science Background (preferred)**Location**: Chandigarh
**Industry**:Healthcare

**Responsibilities**:

- Offering administrative support across the organization in maintaining the clinical data confidential and
on time.
- Coordinate front-desk activities, including distributing correspondence and attending phone calls,
booking the day to day appointments
- Welcome patients and greet people who visit the business
- Consult customers via telephone throughout every step of the process
- Develop individual solutions based on the requirements of the customer
- Provide knowledge and in-depth advice for hearing loss and hearing aids
- After understanding the level of hearing loss and budget of the customer suggest him/her the ideal
hearing aid for him/her and help them purchasing a hearing aid
- Handle all customer complaints satisfactorily

**Job Requirement**:

- Ability to communicate effectively in a verbal, written and visual manner.
- Time management/ prioritization skills.
- Self-motivated.
- Strong analytical skills

**Job Type**: Full-time

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Salary**: ₹18,000.00 - ₹24,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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