Tele Marketing Office

1 week ago

Mumbai, India Findoc Investmart pvt.Ltd. Full time

**Job title: Tele Marketing Office - Equity Market**

**Responsibilities**:
1. Contact potential and existing customers over the phone to promote equity market financial products and services.

2. Conduct market research and analysis to identify target markets and potential customers interested in equity market investments.

3. Develop and maintain strong relationships with customers, and respond to their inquiries and concerns in a timely and professional manner.

4. Collaborate with sales and marketing teams to develop and implement telemarketing strategies that support business goals and objectives.

5. Accurately record customer information and interactions in the company's customer relationship management (CRM) system.

6. Meet or exceed telemarketing performance targets, including call volume, lead generation, and customer acquisition for equity market products.

7. Stay up-to-date with equity market financial products and services, and industry trends and developments.

Targets:
1. Meet or exceed telemarketing performance targets for equity market products, including call volume, lead generation, and customer acquisition.

2. Improve customer satisfaction and engagement for equity market products, as measured by customer surveys and feedback.

3. Increase the number of equity market financial products and services sold through telemarketing, as measured by sales data.

4. Continuously improve telemarketing strategies and processes to meet changing needs and achieve business goals for equity market products.

**Requirements**:
**Skills**:1. Excellent verbal and written communication skills, with the ability to build rapport with customers over the phone.

2. Strong telemarketing skills, with the ability to effectively promote equity market products and services over the phone.

3. Strong interpersonal skills, with the ability to build and maintain relationships with customers.

4. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

5. Excellent problem-solving and decision-making skills, with the ability to quickly and effectively resolve customer inquiries and concerns.

6. Strong attention to detail, with the ability to accurately record customer information in the CRM system.

7. Basic computer skills, including proficiency in MS Office and CRM software.

**Experience**:
1. A minimum of 2-3 years of experience in telemarketing, with a focus on equity market financial products and services.

2. Proven track record of meeting or exceeding telemarketing performance targets for equity market products.

3. Experience in using CRM software to manage customer interactions and information.

4. Bachelor's degree in Marketing, Business Administration, or a related field is preferred.

Location - **Mumbai**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Unit 07A103, Mumbai - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

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