Telesales Representative

4 days ago


Patparganj Delhi Delhi, India VJM Industries Full time

Responsibility
- Contacting potential or existing customers to inform them about a product or service
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database like Excel
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information

Requirement
- Proven experience as a telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: ₹8,086.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Patparganj industrial area, Delhi - 110091, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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