Solutions Architect

22 hours ago

Bengaluru Karnataka, India Informatica Full time

Full Time- On-SiteBengaluru, Karnataka, India

Job Category: Customer Experience

Posted within last 24 Hours

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Solutions Architect

You will report to the Manager, Customer Success Architect.

You will work in Pre-sales or Post-sales consulting role in Enterprise software solutions. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy.

Technology You'll Use

Cloud Data integration, Cloud Application Integration, Informatica PowerCenter

Your Role Responsibilities? Here's What You'll Do
- You would provide architecture and design, use cases solution, and solution implementation advice.
- You would also work with our Professional Services team and have a seamless handoff for broader service engagements. Partner with Product/Engineering Teams to understand the best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs.
- Deliver compelling architectural blueprints, best practices, expert sessions, and scoped implementations to influence the strategic direction of customer adoption and lead customers through solution design for our SAAS products.
- Collaborate with Customer Support and Engineering/Product Management.
- Manage customer relationships, engaging them in value-added activities.
- Experience using a CRM software system.
- Use a sales CRM to manage the sales pipeline and record information on prospects.

What We'd Like to See
- Promote the value proposition in presentations and demos with prospects and customers.
- Compose and publish external facing whitepapers, artefacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.

Role Essentials
- Bachelor's degree in computer engineering/Technology
- 4+ years of work experience.

Perks & Benefits
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

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