Transformations, Programs and Governance Associate

**JOB DESCRIPTION**

**Responsibilities**:

- Lead and execute complex projects, programs and initiatives from inception through to delivery
- Support the completion of Project Life Cycle deliverables that include documentation of Business Requirements, Design/ Approach, Operating Model, Testing and Production Readiness (as necessary)
- Track project performance, specifically to analyse the successful completion of short and long-term goals
- Act as the bridge between Operations, Technology and Product Development (amongst others)
- Organise and manage communications with stakeholders and senior managers
- Estimate, design and manage the delivery of scalable solutions including Intelligent Automation and Artificial Intelligence/Machine Learning aligned to a business strategy.
- Partner with stakeholders at various levels to identify process re-engineering opportunities, create business cases, quantify benefits and identify high priority projects.
- Own process discovery to help identify potential process inefficiencies, find suitable solutions and design the Target Operating Model to improve the client experience and achieve strategic goals.
- Assess regulations impacts across the various dimensions (people, process, systems) and implement changes to meet compliance timelines
- Use Data Modelling techniques to provide better business intelligence
- Implement process improvement through adoption and creation of industry tools: Alteryx, UiPath, workflow tools

**Required qualification, skills and capabilities**:

- 7-10 years’ experience in project management and agile methodology working on technology related projects
- Understanding of banking products and investment banking
- Delivering innovative solutions that improve client experience and reduce costs to the firm.
- Detailed oriented, with the ability to manage multiple tasks while maximizing quality of service
- Flexible attitude in dealing with multiple tasks
- Working knowledge in Microsoft Office Suite (Word, Excel, PowerPoint) as well as new age tools of No-Code No-Code like Alteryx, UiPath, Pega, Instabase, Tableau and Power BI.
- Ability to work under pressure and to deadlines, with accountability and responsibility for owning actions
- Master’s degree and/or PMP certifications will carry significant preference

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.