Business Process Associate

Job description

In addition to outbound calls, you will handle inbound calls from prospective clients, providing them with information and enrolling them in our offerings. It is important to note that this position requires flexibility in working hours, as we operate 24/7, 365 days a year. Although the company's regular operating days are Monday through Friday, there may be occasions when associates are required to work on weekends.

To be successful in this role, you must have at least one year of outbound experience in the US market, including proficiency in US calling and call handling. Exceptional communication skills are essential for effective interaction with customers.

If you are enthusiastic, possess excellent communication skills, and thrive in a dynamic work environment, we encourage you to apply. Join our team and be a part of our success story in the telecommunications industry.

Key Responsibilities:
1. Conduct outbound telemarketing calls using pre-arranged scripts and adhere to specific filters and criteria.

2. Engage prospects effectively by promoting our products and services and converting them into potential customers.

3. Handle inbound calls from prospective clients, address their inquiries, and enroll them in our offerings.

4. Maintain excellent communication skills, both verbal and written, to effectively engage with customers.

5. Work in a 24/7 and 365-day module, with occasional weekend shifts based on business requirements.

6. Possess a minimum of 1 year of outbound experience in the US, with proficiency in US calling or call handling.

7. Demonstrate strong communication skills to establish rapport with customers and convey product or service benefits effectively.

**Requirements**:
proven experience in outbound lead generation in the US market.

exceptional communication skills, both verbal and written.

ability to work flexible hours, including weekends, if required.

Proficiency in US calling or call handling techniques.

excellent sales and persuasion skills to convert prospects into customers.

strong adherence to scripts and criteria for effective telemarketing.

familiarity with dialer systems and manual resources for making calls.

ability to work collaboratively in a team-oriented environment.

high level of motivation and a target-oriented mindset.

Basic Facilities Provided:
Competitive salary up to INR 32,000 per month, with salary disbursement on the 10th of each month.

weekly and monthly incentives, with the potential to earn up to INR 50,000

Annual increment policies and appraisal opportunities for career growth

possibility of evaluation leading to a consultant position.

Consultants can earn commissions and incentives up to INR 2 lakh.

No. of Opening: 50

Telephonic interviews will be conducted before face-to-face interviews.

Location: Yousufguda, Hyderabad.

Role: Telesales

Industry Type: BPO / Call Center

Department: Sales & Business Development

Employment Type: Full-Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

**Salary**: Up to ₹32,000.00 per month

**Benefits**:
Commuter assistance

Schedule:
Monday to Friday

Night shift

US shift

Supplemental pay types:
Commission pay

Ability to commute/relocate:
Hyderabad, Telangana: Reliably commute or plan to relocate before starting work (required)

**Experience**:
total work: 1 year (required)

*Speak with the employer:
+91 8555893153

**Salary**: ₹15,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Shift allowance

**Experience**:

- BPO Work: 1 year (required)

Ability to Commute:

- HITEC City, Hyderabad, Telangana (preferred)

Ability to Relocate:

- HITEC City, Hyderabad, Telangana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8555893153