Associate Partner

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**
- Owning revenue, profit/loss, overall customer relationship and growth objectives for the assigned Territory/Account.
- Cultivating & steering relationships with customer executive leadership (CEO, COO, CFO) and other investment decision makers within the customer org.
- Driving and ensuring operational excellence in target account.
- Owning operating margin improvement of existing business.
- Responsible for client management, growth & profitability of targeted account(s).
- Responsible for identification & qualification of growth opportunities through consultative selling & driving operational excellence within the account(s).

**Required Technical and Professional Expertise**
- Experience should be 15+ Years.
- Drive account growth with focus on expanding Kyndryl’ s footprint in the assigned Territory/Account by selling new offerings.
- Conceptualize and execute strong “win strategy” to convert new scope deals for targeted account.
- Execute sales opportunity to grow the base of the contract & drive renewals increase revenue by utilizing Kyndryl’ s strategic initiatives to bring value to the client.
- Strong Relationship building skills to maintain and nurture relationships with Client's C Suite.
- Delivery excellence, account governance, net promoter scope.
- Account Management experience in public sector accounts in India is preferred.
- Manage day to day client interactions; ensure client satisfaction at each step during the pre-sales, Sales, and Delivery cycle.
- Develop robust account governance plan; determine review cadence & KPIs to be monitored with Delivery Team.
- CSAT (Client Satisfaction) for targeted account(s) drive targeted initiatives to improve the same.
- Own operating margins improvement of existing business and generate profitable growth.
- Orchestrate and drive margin improvement with Delivery team of targeted account.

**Preferred Technical and Professional Experience**

NA

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Client Management

**Role (Job Role)**

Project Executive

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

Some travel may be required based on business demand

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

Yes