Trainer - North & East, Gsf L&d

Experience working with and delivering training/information to Associates and TL level employees
- Experience in training content development
- Expert in MS Excel and Power-point
- Prior experience in Learning Management System
- Work experience as a trainer.
- Evidence of ability to prioritize, manage and complete projects with tight deadlines

Trainer - North, will be an active member of the entire North region and will lead the coordination and execution of Associates, TL Training and L3 onboarding activities.
Trainer will
- Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
- Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
- Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
- Design/customize training content to meet regional needs and track compliance to these training materials
- Analyze and understand data to suggest improvements for training and operations
- Conduct Learning Ambassador training, certification, coaching and performance management. Ensure maintenance of LA pool.
- Ultra-Fast Fresh, Sub Same Day - Conduct Training, Coaching, Audit for Associates to enhance capability, improve quality and productivity.
- LM - Conduct on site/virtual training and JAM sessions for Delivery Associates, SSAs, TL's training
- Maintenance of Learning board and visuals at the site. Ensure that learning visuals at site are UpToDate and maintained as per Central team guidelines.
- Hubs, Hybrid - Conduct Training Warrior session and New AA training over virtual medium. Maintain training reports at site, region and organization wise.

Key job responsibilities

**a)Associate Onboarding**: FC
- Onboarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
- Track on site LBD status & monitor completion & defects
- Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
- Follow up with TLs and AMs for 222 Coaching completion
- Daily LC monitoring and take action as per report
- Conduct ILT / VILT for Associates on-demand topics
- Work with Content developer to drive content creation, update, improvisation.
- Drive adoption of learning intervention

**b)Associate Onboarding**: LM/Hybrid/3P Hubs/EF
- Support the L&D POC in driving adoption of learning initiatives.

**c)Refresher Training**: FC/LM/Hybrid/3P Hubs/EF
- Conduct Training sessions
- Deploy FC Refresher Training on LMS
- Alignment with Store POC/OE/TW for Training execution
- Drive Completion in partnership with operations

**d)Learning Index Report**: FC/3P/LM
- Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
- Conduct Audit and drive through regional presence
- Support in Learning Ambassador certification
- Aligning Weekly Learning Calendar based on business priorities
- Weekly/Monthly Calendar Creation
- Weekly Learning Dashboard
- Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
- L&D WBR - status and new task assignment
- Traveling multiple sites Feedback collection and collations
- Publish Learning Day End Report

Kolkata, WB, IND
- Master’s Degree in related field
- Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role
- Ability to adapt well to fast-paced, yet ambiguous, environments with changing circumstances, direction, and strategy
- Desire to thrive in a dynamic, growing environment
- Previous Kaizen/Continuous Improvement experience