Front Office Executive

1 week ago

Palghat, India Miletia Guide Solutions PVT LTD Full time

Hiring for reputed Hotel

**Location : Velankanni, Tamilnadu**

**Language : Malayalam(Must) ,Tamil ,English**

**Food and Accommodation Provided**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

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