Oracle Dba

**About the Role**:
**Grade Level (for internal use)**: 09
**Job Description**:
The Managed Services team is responsible for managing and supporting our Managed Services clients. The role involves being a member of the database team within Managed Services which is responsible for maintaining managed services databases on the cloud including:
Administration
Housekeeping
Change Management
Support and issue resolution
Monitoring
Tuning

Furthermore, the Managed Services team is responsible for all of the infrastructure, and ensuing automation required, to support continuous integration and continuous delivery of our Software Development Lifecycle Process.
Maintenance and provisioning of all internal environment and integration databases
Administration of all internal oracle and postgres instances and servers
Development, documentation and governance of all DDL and DML product scripts
Packaging of Database Releases
Providing client troubleshooting support and SQL script development / reviews and general oracle expertise for the support desk
Offering support and expertise to ensure maximum uptime of environments
Ensure that client SLAs are strictly adhered to
Involved in core team tasks including data modelling, governance and quality of database artefacts as well as release packaging

Duties & accountabilities
Management of all managed services environments (internal and client-facing)
Provide support for any database related issues to all clients, particularly managed services clients
Manage high severity incidents via SPGI process and work with all stakeholders to resolve issues as soon as possible including attending client bridge calls
Ensure Database requests are dealt with within defined SLA’s
Modelling and scripting database changes for all our products
Ensure client releases are packaged and made available in a timely manner
Be available for occasional on-call rotation or weekend deployments

Education & experience
2 to 6 years of experience in similar role with Degree in Technology, Computer Science, IT or a related course
Proficient in Oracle - Administration, SQL, PL/SQL, Datapump, RMAN
Experience in Performance Tuning and Monitoring
Good Linux/Unix knowledge
Good general Database skills - Data Modelling, Database Release management
Experience in AWS Cloud including Amazon RDS

**Experience of the following tools/technologies**:
JIRA/Service Now
Confluence
Shell scripting
ASM
RAC
Git
Postgres knowledge is desirable
Commercial awareness
Knowledge of Corporate Actions business is major advantage
Knowledge of financial markets or financial feeds would be very useful

Personal impact
Significant customer service focus
Willingness to learn new skills
Excellent Problem Solving Skills
Strong attention to detail
Strong inter-personal skills with practical, can-do approach
Self-motivated, proactive work ethic
Good personal time management and ability to complete individual work assignments without daily supervision

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.

**Flexible Downtime**: Generous time off helps