Front Office

1 week ago

Trimbak, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Front Office : GSA

Job location:

- Trimbak Nashik, Maharashtra

**Salary**:

- 15,000- 20,000 per month

Food and accommodation provided

**Experience**:

- Total experience:

- 3 years of experience in a similar role.
- Minimum experience:

- 1-2 years of experience in a customer service, preferably in the hospitality industry.

Education:

- High school diploma or equivalent. Additional certification in hospitality or a related field.

Skillset:

- Good communication skills
- Proficiency with MS Office
- familiarity with hotel management software.

**Only males**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

Profile introduction:
As a Guest Service Agent (GSA), you will be the face of our organization, providing a warm and welcoming experience for our guests. Your primary responsibility is to ensure that guests have a seamless and enjoyable stay from check-in to check-out. You will be the first point of contact for guests and play a crucial role in creating a positive and memorable impression.

**Responsibilities**:

- Greet and assist guests during the check-in and check-out process.
- Handle guest inquiries, requests, and concerns with professionalism and efficiency.
- Provide information about hotel facilities, services, and local attractions.
- Process reservations and ensure accurate and timely communication with other hotel departments.
- Maintain a neat and organized front desk area.
- Handle cash and credit card transactions accurately.
- Collaborate with other hotel staff to ensure a high level of guest satisfaction.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to handle stressful situations with a calm and composed demeanor.
- Attention to detail and accuracy in handling guest information.
- Basic computer skills and familiarity with hotel management software.
- Flexibility to work in shifts, including evenings, weekends, and holidays.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9096929239

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