Front Office
7 days ago
WE ARE HIRING
Job designation:
- Front Office : GSA
Job location:
- Trimbak Nashik, Maharashtra
**Salary**:
- 15,000- 20,000 per month
Food and accommodation provided
**Experience**:
- Total experience:
- 3 years of experience in a similar role.
- Minimum experience:
- 1-2 years of experience in a customer service, preferably in the hospitality industry.
Education:
- High school diploma or equivalent. Additional certification in hospitality or a related field.
Skillset:
- Good communication skills
- Proficiency with MS Office
- familiarity with hotel management software.
**Only males**
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
Profile introduction:
As a Guest Service Agent (GSA), you will be the face of our organization, providing a warm and welcoming experience for our guests. Your primary responsibility is to ensure that guests have a seamless and enjoyable stay from check-in to check-out. You will be the first point of contact for guests and play a crucial role in creating a positive and memorable impression.
**Responsibilities**:
- Greet and assist guests during the check-in and check-out process.
- Handle guest inquiries, requests, and concerns with professionalism and efficiency.
- Provide information about hotel facilities, services, and local attractions.
- Process reservations and ensure accurate and timely communication with other hotel departments.
- Maintain a neat and organized front desk area.
- Handle cash and credit card transactions accurately.
- Collaborate with other hotel staff to ensure a high level of guest satisfaction.
**Requirements**:
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to handle stressful situations with a calm and composed demeanor.
- Attention to detail and accuracy in handling guest information.
- Basic computer skills and familiarity with hotel management software.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 9096929239
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