
Tele Caller Executive
2 weeks ago
**Job Title**: Telecaller
**Location**: Rajkot
**Salary**: 10 k to 12 k
**Key Responsibilities**:
- Make outbound calls to prospective and existing customers to promote products or services.
- Handle inbound customer inquiries and provide accurate information.
- Identify customer needs and offer appropriate products or services.
- Maintain customer records by updating account information in the CRM system.
- Achieve daily, weekly, and monthly call targets and conversion rates.
- Follow up on leads and conduct research to identify potential prospects.
- Resolve customer complaints or issues and escalate them to the appropriate department when necessary.
- Provide feedback on customer interactions and suggest improvements to scripts or processes.
- Stay updated on product knowledge, industry trends, and competitors' offerings.
- Participate in training sessions and team meetings as required.
**Qualifications**:
- High school diploma or equivalent; a bachelor's degree is preferred.
- Proven experience as a telecaller, telemarketer, or similar sales/customer service role.
- Excellent communication skills, both verbal and written.
- Ability to handle rejection and remain persistent.
- Strong negotiation and persuasion skills.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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