Telecaller / Customer Care Executive (Female Only)

2 weeks ago

Coimbatore, India Anbu Sri Sai Home Health Care Full time

**You may schedule your appointment by Phone - Contact Mr.Senthilkumar at
+91-XXXXXXXXXX
- Prior experience as a Telecaller or similar.
- Excellent customer service skills
- Good knowledge of relevant computer programs and telephone systems

**Key Responsibilities**:

- Making inbound /outbound calls.
- Generate site visit prospects over the phone
- Follow up with incoming leads.
- Maintaining an accurate database of the call records and presentation of the same on a timely basis.
- Fixing appointments for the Business Development team.
- Responsible for making outbound calls and regular follow-up on leads assigned.
- Build a strong relationship/trust with clients by understanding the customer requirements and suggesting the right product to the customers.
- Address all the issues/grievances of clients and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All customers are required to wear a mask, curbside pickup available, common surfaces are sanitized regularly, vaccination requirements, etc.

**Speak with the employer**
+91
+91-XXXXXXXXXX

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