Customer Care Executive(Tele Caller)

2 weeks ago

Delhi, India Space Consultant Full time

We have an urgent opening for the role of Tele caller with Delhi based Organization.
Please find below the Job Description:
Work Details & Responsibilities:
1. Greet all Guests at all the time in a friendly and helpful manner, and
attempt to learn and use Guest’s names at every opportunity.
2. In the case of Walk in the Guest should be comfortable with the
ambience.
3. To use the up-selling techniques in order to maximize the Institute
Revenue.
4. Being Knowledgeable of all the Credit cards and cashing Policies, and
How to Handle Cash properly and efficiently.
5. Use proper Telephone manners in case of incoming or outgoing calls.
Understand and use properly the Mail, Parcel, Message Delivery.
6. Report any unusual occurrence or request to the Manager on Duty or
the Office Manager.
7. Maintain the Cleanliness and neatness of the Front Desk Area at all
the Times.
8. Read and initial pass on logbook and Front Office Bulletin Board to
keep updated and current.
9. To do the calls, fixing the appointment on daily basis and fix up min. 5
walk ins per day or 20 walk-ins in the week.
- Experience- 0 - 3 Years- Salary- 1 Lac 50 Thousand To 2 Lac P.A.- Industry- Sales & Marketing / Business Development/telecaller- Qualification- Other Bachelor Degree- Key SkillsCustomer Care Executive

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