Front Desk Executive

2 days ago

Puri, India CHANDUKA PALACE Full time

**Do you have a passion for hospitality and enjoy providing exceptional guest service?** Chanduka Palace, a boutique hotel located in Puri, is seeking a motivated and guest-centric Front Desk Executive to join our team

**Responsibilities**:

- Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out experience.
- Manage guest inquiries, reservations, and room assignments efficiently.
- Handle cash and cashless transactions accurately, following proper financial protocols.
- Maintain accurate guest records and hotel occupancy information.
- Address guest concerns and complaints promptly and courteously, finding solutions to ensure satisfaction.
- Oversee switchboard operations, directing calls and messages appropriately.
- Provide general information about the hotel, Puri attractions, and local services.
- Maintain a clean and professional appearance of the front desk area.
- Assist other departments as needed to ensure seamless hotel operations.

**Qualifications**:

- Minimum 1 year of experience in the hospitality industry (preferably hotels)
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Strong organizational and time management skills
- Positive attitude, friendly demeanor, and a genuine passion for service
- Prior experience with hotel reservation systems a plus

**Benefits**:

- Competitive salary (₹8,000 - ₹15,000 per month) based on experience
- Opportunity for professional growth and development
- Positive and supportive work environment
- Meal allowance (may vary)

**If you are a highly motivated individual with a dedication to exceeding guest expectations, we encourage you to apply**

**Job Types**: Full-time, Permanent

Pay: ₹8,286.48 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)

Work Location: In person

Application Deadline: 21/04/2024
Expected Start Date: 30/11/2024

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