Junior Orm Executive

4 days ago


Chandigarh, India 75way Technologies PVT. LTD. Full time

.We are looking for a **Junior ORM Specialist **to join our IT team. 75way Technologies has the reputation of being one of the top design and technology companies in India.

**Exp**:1 to 2 years
**Location**:Chandigarh (Sector 20 Panchkula)

**Key Responsibilities**:
1. Monitor and review user comments, suggestions, feedback, and complaints across social handles and platforms manually and using the related tools wherever possible.
2. Connect, converse, and engage with the target audience on digital platforms & across, on behalf of the brand thereby attending response management.
3. Respond to negative comments and feedback, and redress complaints within the client's specified turn-around time thus making the user journey with the brand worthwhile.
4. Create brand awareness by primary means of addressing user queries and maintaining the brand reputation by changing the perception of people online.
5. Acknowledge compliments & showcasing the same on-brand social media pages.
6. Identify and utilize social listening tools for response management.

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you join immediately?

**Experience**:

- ORM: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX



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