Telecaller

1 week ago

Pathankot, India WISDOM OVERSEAS CONSULTANTS Full time

**Key Responsibilities**:

- Make outbound calls to prospective clients and explain services related to immigration and study abroad programs.
- Handle inbound inquiries and provide accurate information to clients.
- Follow up regularly with interested leads to convert them into walk-ins and registrations.
- Maintain a daily record of calls, leads, and follow-ups using CRM or Excel.
- Schedule appointments for counselors and coordinate meetings.
- Maintain professional relationships with clients by providing excellent service.
- Achieve daily, weekly, and monthly call and conversion targets.

**Requirements**:

- Minimum 6 months to 1 year of experience in telecalling, customer service, or a similar role (Freshers with good communication skills can also apply).
- Excellent verbal communication skills in English, Hindi, and regional languages (if required).
- Ability to handle client queries professionally and politely.
- Basic computer knowledge (MS Excel, CRM tools).
- Self-motivated with a positive attitude and strong work ethic.

**Salary**: Fixed Salary + Incentives (based on performance)

**Benefits**:

- Attractive incentive structure
- Professional growth opportunities
- Supportive and friendly work environment

**Job Types**: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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