Tele Caller Executive

24 hours ago

Kilpauk Chennai Tamil Nadu, India GALAXY INCORPORATION Full time

As a Telecaller, **( Only Female )** you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

**Job description**

**Full job description**
- Handle inbound calls from customers, addressing their queries, and requests.
- Make outbound calls to potential and existing customers, and follow up on leads.
- Actively listen to customer needs, identify opportunities to upsell or cross-sell relevant products or services.
- Resolve customer issues and complaints effectively.
- Adhere to company policies, procedures, and quality standards.

Required Skills and Qualifications:

- _**HINDI - IS MANDATORY,**_Tamil and English is required
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using CRM and telephony systems.
- High school diploma or equivalent
- **Work Location**:_KILPAUK, CHENNAI

**NO WORK FROM HOME OPTION**

Pay: ₹10,000.00 - ₹28,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- tele sales: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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