Front Office Associate

Our jobs arent just about giving guests a smooth check-in and check-out

Instead, we want to build an experience that is memorable and unique

Our Operations Experts take the initiative to deliver a wide range of services across all front of house activities that guide guests through their entire stay

Their role takes ownership of the guest experience in the main areas of the hotel with a guest first mindset

They are empowered to move about their space across, front desk, food & beverage, housekeeping and do what needs to be done

Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Operations Expert makes transactions feel like part of the experience

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards

Speak with others using clear and professional language

Develop and maintain positive working relationships with others; support team to reach common goals

Ensure adherence to quality expectations and standards

Stand, sit, or walk for an extended period of time

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

**ACCOMMODATION Provided**

**Role**:Guest Service Associate**I**

**ndustry Type**:Hotels & Restaurants

**Department**:Food, Beverage & Hospitality

**Employment Type**:Full Time, Permanent

**Role Category**:Front Office & Guest Services

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹150,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/04/2025