Release Expert

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

The role Tech Currency & Release Management Expert is responsible for providing management and day to day support to the Tech Currency & Release Management Lead for activities across the assigned product towers ensuring that both our Software & Hardware remains current, supported, maintained and upgrades planned in a timely manner.

The role objective is to enable the identification, planning, funding & deployment of Technical Currency updates for both our Software and Hardware components, including both internal and external SaaS provider changes. Activities are to be planned in such a way as to maximize benefit to the organization whilst minimizing the impact on Technical Debt, MTTR, and Costs.

Role will also be responsible in conjunction with the Cost & Financials expert & Product Experts, execute strategies to optimize our cloud environments in both Performance & Costs- Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information (qualitative and quantitative).- Excellent written, verbal, and active listening skills.- Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail.- Ability to rapidly establish and maintain strong relationships at various levels of the organization.- Ability to influence others to drive progress toward a common vision or goal.- Able to consider different perspectives and use these to inform recommendations.- Adaptable mindset with a strong ability to work through ambiguity and priorities and adapt delivery approach in a changing environment- Team player and able to work collaboratively with and through others.

Key responsibilities- Collaborate with relevant stakeholders to understand release requirements.- Participate in release planning meetings to gather information on release scope, features, and timelines.- Assist in creating release plans and schedules including entry and exit criteria.- Work with Engineering and operational teams to ensure that all necessary components are ready for release.- Coordinate activities related to release deployments and communicated effectively with all stakeholders, including coordinating User Acceptance testing with positive test confirmation and feedback.- Monitor release progress and address any issues that may arise during the release process. Communicate release status, issues, and risks to relevant stakeholders.- Maintain accurate and up-to-date release documentation, including release notes, deployment instructions, and versioning information. Create and manage release-related documentation for internal and external stakeholders. Maintain version control of all releases and software to track changes and updates throughout the development lifecycle.- Maintain a comprehensive and up to date Evergreening schedule.- Verify that the release meets quality standards and address any issues identified during testing.- Identify areas for process improvement in the release management process.

Qualifications and skills- Minimum of 5-7 years’ experience in a combination of Software or Hardware Asset Management, Software ifecycle, Risk Management, Quality Assurance or Compliance function in a Pharmaceutical/Consumer Healthcare environment.- Knowledge of Tech support processes, such as ITIL- Release Planning - o Cascade the published “Release Plan” to interested stakeholders and establish a communications flow to keep stakeholders informed of progress against the plan.- Release Governance - o Facilitate the relevant Stage Gate meetings, recording outcomes, actions, and decisions as appropriate in conjunction with the Demand & Portfolio Experts.- Go / No-Go & Cutover Tracking - o Track and report on progress with preparation for go-live.
- o Provide oversight to the Technical & Service cutover plans produced within the Value Streams and guide on best practice / expectations where necessary.
- o Track and report on progress with cutover activities.- Managing Risk - o