Research Training Coordinator- Mumbai

2 days ago

Mumbai, India Greenwich Associates Full time

Research Training coordinator roleEducate analysts on proprietary tools as soon as they join;-Offer refresher training sessions to existing analysts;-Facilitate training programs by liaising with third party vendors and Bank’s learning development teams (L&D);-Answer ad hoc questions from analysts;-Update existing training material;-Create new content to improve user experience (eg. short videos to answer FAQs);-Manage Rsch Trainers mailboxSkillset required--Clear line of communication to provide support to analysts-Routine check ins with analysts specifically new hires-Seeing through training rollout developed by the learning and development team-Seeing through training rollout developed by third party vendor-Retrieving key metrics and usage reports from third party vendors-Sharing, updating and refreshing global new joiner handbooks-Building out impactful training material-Update module training videos via Adobe Captivate and Snapshot-Record keeping and storing key metrics of engagement and trainings-Collecting anecdotal feedback and via surveys-Providing analyst feedback to Research management-Maintaining centralized research SharePoint called Research Launchpad-Responsible for managing RSCHTrainers mailbox Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

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