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Customer Support
2 weeks ago
**Duties and Responsibilities**:
- Responsible for providing a conducive learning environment for the mapped
set of learners.
- Resolve academic and administrative queries of learners in a timely manner
- Interact and engage with the learners to keep them on track in their learning
progress
- Monitor weekly progress of learners using various reports on the learning
management system
- Motivate learners to participate actively in classes and other activities.
- Target zero drop-out rate of learners.
**Experience**:
- 1 to 4 years’ experience in relevant / related field
**Skill and Competencies**
- Positive attitude and ability to interact with leaners
- Strong command over written and verbal communication skills
- Team player and initiator
- Flexibility and willingness to learn
- Computer literacy, strong and well versed with Office tools including
Spreadsheets/ Word/ PPT
- Knowledge or experience in other technology tools is an added advantage
on any of the weekday depending on the business requirements
Working Days: 5 days a week
Work Hours : 9:00 am to 6:00 pm
**Salary**: Up to ₹430,000.00 per year
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
**Speak with the employer**
+91 8105295775
